Terms & Conditions
Manga Mouse Terms and Conditions
(valid from: 01.01.2022)
The general terms and conditions apply to the sale and delivery of goods by our company: Mangamaus (Dipl.-Ing. Christoph Wastyn), Schweningergasse 8/5/2, 2320 Schwechat, Austria. By clicking the Buy button on the Checkout page, the Buyer agrees to and is bound by these Terms and Conditions.
The deliveries, services and offers of our company are made exclusively on the basis of these terms and conditions; we do not recognize any terms and conditions of the customer that conflict with or deviate from our terms and conditions unless we have expressly agreed to their validity. Actions to fulfill the contract on our part do not count as consent to contractual terms that deviate from our terms. These terms and conditions apply as a framework agreement for all other legal transactions. (Restricted to customers with entrepreneurial status.)
All offers on our website are subject to change, non-binding and only available while stocks last. The contract only applies once an order confirmation has been sent.
2. Order process, order correction, order cancellation
Once the customer has selected the desired product, he can place it in the shopping cart without obligation by clicking on the [Add to shopping cart] button. The customer can view the contents of the shopping cart at any time without obligation by clicking on the product displayed. The customer can remove the products from the shopping cart at any time by clicking on the [x] button. If the customer wants to buy the products in the shopping cart, he must click on the [Checkout] button. The customer is then prompted to enter their data. The customer can place the order as a guest or as a registered user. As a registered user, it is sufficient for further orders to enter the login and password specified by the user when registering for the first time. The data is transmitted encrypted!
After entering the customer data and selecting the type of payment and shipping method, all entries in the order mask can be changed at any time. By clicking on the [buy now] button, the customer completes the ordering process. The ordering process can be canceled at any time by closing the browser.
3. contract language
The content of the contract, all other information, customer service, data information, complaint handling and the business language are offered in German.
The prices apply at the time of the order. The prices can be seen in the shopping cart before the contract is concluded and then in the order confirmation sent to the customer. Payment must be made in euros. The sales tax exemption according to §6 UStG applies.
5. Right of Withdrawal for Consumers
Consumers according to KSchG have the right to withdraw from this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which the customer or a third party named by the customer who is not the carrier took possession of the goods.
In order to exercise the right of cancellation, the customer must inform us of his decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). The customer can use the attached model cancellation form for this purpose, but this is not mandatory. The consumer can also electronically fill in and submit the model withdrawal form or any other clear statement on our website. If the customer makes use of this option, he will immediately (e.g. by e-mail) receive confirmation of receipt of such a revocation.
In order to meet the cancellation deadline, it is sufficient for the consumer to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation (according to revocation instructions)
If you revoke this contract, we have to repay all payments that we have received from you, minus the delivery costs, immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.
For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
We accept the following payment methods:
There are no additional payment fees for these payment methods. All online payment options are adequately secure (at least 128-bit SSL encryption).
The warranty is based on the statutory provisions.
8. Applicable law, place of jurisdiction
In the case of entrepreneurial transactions, the contractual partners agree on the application of Austrian law. The UN sales law and all provisions that refer to the UN sales law are expressly excluded.
For contracts with companies, our company headquarters, as stated in the imprint, is agreed as the place of jurisdiction.
9. Place of Performance for Corporate Transactions
Place of performance for all services from the contract is our company headquarters.
All messages, graphics and the design of our website are for the sole purpose of providing our customers with personal information and are protected by copyright.
11. Arbitration Board
Consumers have the opportunity to submit complaints to the EU's online dispute resolution platform: http://ec.europa.eu/odr.
We take part in dispute resolution procedures (e.g. Internet Ombudsman: http://www.ombudsmann.at/) not part.
Delivery is via Austrian Post or DHL. The goods are shipped with a shipping service provider of our choice, whereby the best possible price/performance ratio is observed. Our sales prices do not include shipping costs. The transport costs can be seen in the ordering process.
When the goods are shipped, the risk of loss of or damage to the goods only passes to the consumer when the goods are delivered to the consumer or to a third party designated by the consumer who is different from the carrier. However, if the consumer has concluded the contract of carriage himself without using one of the options suggested by us, the risk passes to the carrier as soon as the goods are handed over.
13. Delivery times
Delivery by us is subject to the proviso that we ourselves are supplied correctly and on time and are not responsible for the lack of availability. Unless otherwise agreed or otherwise stated on the item, we deliver within 3-10 working days after your order, but within the statutory 30-day period.
If the standard delivery time cannot be met, we will automatically inform the customer by email. If the customer does not agree with the delayed delivery, he is entitled to withdraw from the contract without restrictions. If the delivery takes longer than 30 days and the customer withdraws from the transaction, the payment already made will be returned immediately
14. Storage of the contract
The text of the contract is stored by us and can be requested by the customer after completing the ordering process. The customer can print out the order data immediately after sending it. To do this, the customer can either use the “Your order” page or the “Confirmation of receipt” e-mail. The customer can view and change his orders and personal data at any time by logging into his customer account.
Voluntary Code of Conduct: http://www.euro-label.com/kodex/index.html